记笔记

The Integration of Quality Management and Environmental Management- A Review

Rishabh Agrawal¹Jeetendra Tiwari²

1. National Institute of Technology Raipur2. HOD, Department of Mechanical Engg. Shri Shankaracharya Technical Campus, Bhilai (India)

摘要：The relationship between quality management and firm’s performance as well as between environmental management systems and firm performance has conventionally been a key issue in the operations organization literature.Total Quality Management（TQM）implementation in firms often shows that costs can be reduced and differentiation levels increased.Higher quality implies lower costs and increased productivity,which in turn gives the firm a greater market share and enhanced competitiveness.On the same lines,environmental management improves performance levels of industries and hence it could become a key success factor as well as a source of competitive advantage.This idea suggests that Environmental Management system impacts on performance.TQM focuses on waste when it applies to process inefficiencies,whereas environmental management pays more attention to pollution in the form of air emissions and solid and hazardous waste.Pollution prevention can allow a firm to save control costs,input and energy consumption,and also to reuse materials through recycling.Pollution prevention can consequently help firms to reach a win-win situation,from which both the firm and the environment will benefit.Because the two systems i.e.quality management systems and environmental management systems share a similar focus,it makes sense to use many of the TQM tools,methods and practices when implementing an environmental management system.Therefore,organizations now put emphasis on integrating these two management systems.This paper presents a review of the relationship between quality management and firm’s performance and also review of relationship between environmental management systems and firm performance.Need and importance of integration of two management systems has also been discussed.Finally it is concluded that being proactive in quality and environmental issues is a good strategy for differentiation and survival of organizations.Paper provides a direction to future researchers to explore the benefits of such integration particularly in case of pollution prone industries like thermal power plants.

关键词：

Quality Management; Environmental Management; Total Quality Management（TQM）;

会议名称：

2014 3rd International Conference on Language,Medias and Culture

会议时间：

2014-04-12

会议地点：

韩国首尔