RESEARCH ON PICKING PROCESS REENGINEERING FOR ONE PRESCRIPTION FILLED BY MULTIPLE PHARMACISTS
摘要：When it comes to hospital service quality, the processing time of prescription is always considered as one of the most obvious and important indicators, and has influenced the patient safety directly. The present situation of the prescription filling line designed for individual pharmacist without taking patient safety into consideration has existed in Taiwan for decades. Therefore, this study tried to focus on restructuring the picking process reengineering of prescription by doing a three-year research of defining the principles how the multiple pharmacists cooperate the prescription filling line together in the pharmacy department. Also, we tried to decrease the human errors of prescription filled by re-planning the layout on the drug cabinets with ABC classification method and re-organizing the pharmacists to pick out the same prescription meanwhile with line balance method. So, there will be less time to spend in searching and identifying prescription filled for both pharmacists and patients with ease and safety.
2011 International Conference on Computer Science and Logistics Engineering（ICCSLE 2011）