记笔记

Voluntary Work as a Practice of Janitorial Public Services in Brazil

Maiara dos Reis Costa¹Mayara Santana Silva¹Sara dos Anjos Silva¹Tainan Suliane Moreira Santos¹Alessandro Marco Rosini²Enio Tadashi Nose¹Arnoldo José de Hoyos Guevara³

1. Universidade S?o Judas Tadeu2. UNIAN/UNIVAG3. PUC/SP

摘要：This research has the purpose to study the use of volunteer workmanship with the purpose of solving janitorial service problems in the city of S?o Paulo. By means of technology and human capital,it is expected to promote social and economic impact on target audience, i.e., individuals from peripheral and of low-income areas of the city. The research results demonstrate that the volunteer work practice is present in the society since the primordial years of small towns and cities and the Human Capital Theory evidenced the importance to use and educate the human workmanship, as, according to this theory, this is the major economical agent of transformation. Linking the historic context with the janitorial and maintenance problems found in the city, we get to the hypothesis of joining the volunteer work with care of public services, promoting social impact and urban transformation. These characteristics are fundamental to make the city smart. It was concluded that S?o Paulo does not have an efficient management nor an innovative management to solve the analyzed problems; therefore, it is essential to present proposals with alternative solutions, which in a simple manner may be able to improve the efficiency using more technology and promoting a social-economic impact.

关键词：

Public services; Cooperativeness; Social-Economic impact; Voluntary work;

会议名称：

第17届创新与管理国际学术会议（ICIM2020）

会议时间：

2020-12-05

会议地点：

中国四川成都